NOC 20012 · TEER Level 0

Computer and information systems managers

Computer and information systems managers plan, organize, direct, control and evaluate the activities of organizations that analyze, design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.

Also known as:application development director - information technology (IT)business systems managercloud architect managercloud engineering managercloud operations managercloud services managerApplication Development DirectorChief Information Security Officer (CISO)Computer and Information Systems ManagerComputer Operations ManagerComputer Programming ManagerComputer Security ManagerComputer Systems Information DirectorComputing Services Director
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Good

Market Demand

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TEER 0

Skill Level

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BC, NS, NB

Top Provinces

What They Do

  • Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) departments and companies
  • Develop and implement policies and procedures for electronic data processing and computer systems development and operations
  • Meet with clients to discuss system requirements, specifications, costs and timelines
  • Assemble and manage teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
  • Control the budget and expenditures of the department, company or project
  • Recruit and supervise computer analysts, engineers, programmers, technicians and other personnel and oversee their professional development and training.

Qualifications

  • checkA bachelor's or master's degree in computer science, business administration, commerce or engineering is usually required.
  • checkSeveral years of experience in systems analysis, data administration, software engineering, network design or computer programming, including supervisory experience, are required.

Market Outlook by Province

BC

British Columbia

The employment outlook will be Good for computer and information systems managers (NOC 20012) in British Columbia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.A moderate number of positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.A growing tech sector, advancements in robotics and new innovation hubs, could create job opportunities.  Employment in this sector has fluctuated throughout 2025, as a tough investment climate and high interest on loans led some companies to reduce their workforce.  Employment opportunities are centered in the Lower Mainland-Southwest region, as many companies have headquarters offices in Metro Vancouver; Victoria and the Okanagan are also emerging as tech hubs.  Occupations that create automation systems include engineering, technology, and data science fields.  These roles are central to designing, building, and maintaining automated processes in industries like manufacturing, logistics, healthcare, and IT.  Some analytical duties of this occupation are likely to change with adoption of digital innovations, which may enable workers to do their jobs more efficiently.  Examples include cloud computing to improve data management and analysis (for example forecasting, optimizing, natural language processing), and blockchain for transparent and secure digital transactions.  Some technology companies, particularly software engineering teams, are transforming to adapt to AI as a product feature and to replace staff as a central operational strategy.Here are some key facts about computer and information systems managers in British Columbia: Approximately 17,450 people work in this occupation. Computer and information systems managers mainly work in the following sectors: Computer systems design services (NAICS 5415): 45%Information and cultural industries (NAICS 51): 9% 88% of computer and information systems managers work all year, while 12% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 49 weeks compared to 42 weeks for all occupations.9% of computer and information systems managers are self-employed compared to an average of 17% for all occupations.The gender distribution of people in this occupation is: Men: 78% compared to 52% for all occupations Women: 22% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 8% for all occupations high school diploma or equivalent: 11% compared to 28% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 20% compared to 17% for all occupations bachelor's degree: 39% compared to 22% for all occupations university certificate, degree or diploma above bachelor level: 25% compared to 12% for all occupations

Good

Outlook

NS

Nova Scotia

The employment outlook will be Good for computer and information systems managers (NOC 20012) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about computer and information systems managers in Nova Scotia: Approximately 2,150 people work in this occupation. Computer and information systems managers mainly work in the following sectors: Computer systems design services (NAICS 5415): 35%Information and cultural industries (NAICS 51): 6%Universities (NAICS 6113): 5% 89% of computer and information systems managers work all year, while 11% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 50 weeks compared to 42 weeks for all occupations.Less than 5% of computer and information systems managers are self-employed compared to an average of 11% for all occupations.The gender distribution of people in this occupation is: Men: 71% compared to 51% for all occupations Women: 28% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 10% for all occupations high school diploma or equivalent: 9% compared to 27% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations bachelor's degree: 44% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: 14% compared to 10% for all occupations

Good

Outlook

NB

New Brunswick

The employment outlook will be Good for computer and information systems managers (NOC 20012) in New Brunswick for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.The growing emphasis on a knowledge-based economy and the widespread use of modern technology are key factors driving employment growth in this profession. Areas of expansion in the industry include cybersecurity, artificial intelligence, smart grid, e-government or digital government, big data and the Internet of Things. Since this is a managerial position, several years of experience are typically required. Managers in this field typically have backgrounds in business/commerce, computer science, software engineering, coding and other related fields. Workers in this occupation will need to remain up to date with evolving technologies and programming languages in order to remain competitive in the labour force. Prospects are greater in the province’s larger urban centres (Fredericton, Moncton and Saint John), where greater concentrations of these services already exist.Here are some key facts about computer and information systems managers in New Brunswick: Approximately 1,300 people work in this occupation. Computer and information systems managers mainly work in the following sectors: Computer systems design services (NAICS 5415): 35%Federal government public administration (NAICS 911): 9%Information and cultural industries (NAICS 51): 8%Provincial and territorial public administration (NAICS 912): 7%Wholesale trade (NAICS 41): 5% 90% of computer and information systems managers work all year, while 10% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 50 weeks compared to 42 weeks for all occupations.Less than 5% of computer and information systems managers are self-employed compared to an average of 10% for all occupations.The gender distribution of people in this occupation is: Men: 74% compared to 52% for all occupations Women: 26% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 11% for all occupations high school diploma or equivalent: 11% compared to 30% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 30% compared to 23% for all occupations bachelor's degree: 38% compared to 16% for all occupations university certificate, degree or diploma above bachelor level: 17% compared to 7% for all occupations

Good

Outlook

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Immigration Pathways

TEER 0 occupations are senior management roles that qualify for Express Entry under the Federal Skilled Worker Program.

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Express Entry (FSW)

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Provincial Nominee Programs

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Top Companies Hiring

Organizations with the most NOC 20012 openings right now.

Cognizant

Cognizant

5 active roles · Toronto, ON

Arup

Arup

4 active roles · Toronto, ON

SAP Software

SAP Software Solutions | Business Applications and Technology

4 active roles · Toronto, ON · Calgary, AB

Miratech

Miratech

4 active roles · Toronto, ON

Google

Google

3 active roles · Montreal, QC

Celestica

Celestica

3 active roles · Toronto, ON

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Core Competencies

Monitoring

to detect abnormalities, anticipate potential problems and implement measures to maintain system reliability and security

Critical Thinking, Decision Making and Problem Solving

to evaluate complex IT challenges, assess technological solutions and make strategic decisions that support business objectives

Categorization Flexibility and Information Ordering

to structure and prioritize activities and expenditures effectively based on budgets and resources

Problem Identification and Inductive Reasoning

to recognize patterns, anomalies and potential risks within IT systems by drawing logical conclusions from observed data and trends

Stress Tolerance

to remain composed, make sound decisions under pressure and resolve critical issues swiftly

Knowledge in Computer, Technology and Information Systems

to oversee IT projects, evaluate technological investments and ensure the alignment of IT initiatives with organizational strategies

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