NOC 72025 · TEER Level 2

Supervisors, mail and message distribution occupations

Supervisors of mail and message distribution occupations supervise and co-ordinate the activities of workers in the following unit groups: Postal services representatives (64.401), Letter carriers (74.101), Mail and parcel sorters and related occupations (74.100) and Couriers and messengers (74.102).

Also known as:assistant postmaster/mistresscourier service supervisorletter carriers supervisormail and postal clerks supervisormail carriers supervisormail clerks supervisorDelivery SupervisorDistribution Operation Supervisor (SDO)Distribution Operations ManagerDistribution Operations SupervisorMail Delivery SupervisorMail SuperintendentOrder to Delivery SupervisorPostal Service Sectional Center Manager
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Very good

Market Demand

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TEER 2

Skill Level

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MB, QC, NB

Top Provinces

What They Do

  • Co-ordinate, assign and review the work of postal clerks, couriers and letter carriers engaged in the collecting, sorting and delivering of mail, parcels and other material
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Qualifications

  • checkCompletion of secondary school is required.
  • checkSeveral years of experience in the occupation supervised are usually required.
  • checkPhysical fitness may be required for some occupations in this unit group.

Market Outlook by Province

MB

Manitoba

The employment outlook will be Very good for supervisors, mail and message distribution occupations (NOC 72025) in Manitoba for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Several positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about supervisors, mail and message distribution occupations in Manitoba: Approximately 600 people work in this occupation. Supervisors, mail and message distribution occupations mainly work in the following sectors: Postal service, couriers and messengers (NAICS 491, 492): 93%Food and beverage stores (NAICS 445): 5% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 80% compared to 81% for all occupationsPart-time workers: 20% compared to 19% for all occupations91% of supervisors, mail and message distribution occupations work all year, while 9% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 49 weeks compared to 43 weeks for all occupations.The gender distribution of people in this occupation is: Men: 38% compared to 53% for all occupations Women: 62% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 11% compared to 12% for all occupations high school diploma or equivalent: 52% compared to 31% for all occupations apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 19% compared to 17% for all occupations bachelor's degree: 5% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

Very good

Outlook

QC

Quebec

The employment outlook will be Good for supervisors, mail and message distribution occupations (NOC 72025) in Quebec for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.Several positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about supervisors, mail and message distribution occupations in Quebec: Approximately 3,300 people work in this occupation. Supervisors, mail and message distribution occupations mainly work in the following sectors: Postal service, couriers and messengers (NAICS 491, 492): 93% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 81% compared to 82% for all occupationsPart-time workers: 19% compared to 18% for all occupations82% of supervisors, mail and message distribution occupations work all year, while 18% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.Less than 5% of supervisors, mail and message distribution occupations are self-employed compared to an average of 12% for all occupations.The gender distribution of people in this occupation is: Men: 38% compared to 52% for all occupations Women: 62% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 7% compared to 12% for all occupations high school diploma or equivalent: 34% compared to 19% for all occupations apprenticeship or trades certificate or diploma: 22% compared to 19% for all occupations college certificate or diploma or university certificate below bachelor's: 25% compared to 22% for all occupations bachelor's degree: 9% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations

Good

Outlook

NB

New Brunswick

The employment outlook will be Good for supervisors, mail and message distribution occupations (NOC 72025) in New Brunswick for the 2025-2027 period.The following factors contributed to this outlook:Employment is expected to remain relatively stable.Several positions will become available due to retirements.Here are some key facts about supervisors, mail and message distribution occupations in New Brunswick: Approximately 200 people worked in this occupation in May 2021. Supervisors, mail and message distribution occupations mainly work in the following sectors: Postal service, couriers and messengers (NAICS 491, 492): more than 95% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 83% compared to 84% for all occupationsPart-time workers: 17% compared to 16% for all occupations88% of supervisors, mail and message distribution occupations work all year, while 12% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 22% compared to 52% for all occupations Women: 78% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 48% compared to 30% for all occupations apprenticeship or trades certificate or diploma: 7% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 22% compared to 23% for all occupations bachelor's degree: 13% compared to 16% for all occupations university certificate, degree or diploma above bachelor level: n/a

Good

Outlook

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Immigration Pathways

TEER 2 occupations require college education or apprenticeship training and qualify for Express Entry under the Federal Skilled Worker Program.

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Express Entry (FSW)

check_circleEligible for this TEER level
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Canadian Experience Class

infoMay require additional criteria
public

Provincial Nominee Programs

infoMay require additional criteria

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Top Companies Hiring

Organizations with the most NOC 72025 openings right now.

Dana Incorpo

Dana Incorporated | Home

1 active role · Mount Forest, ON

Ricoh Americ

Ricoh Americas Holdings

1 active role · Calgary, AB

Black & McDo

Black & McDonald Limited

1 active role · Waterloo, ON

Schlegel Vil

Schlegel Villages

1 active role · Whitby, ON

Maples Group

Maples Group

1 active role · Montreal, QC

Canada Post

Canada Post

1 active role · Saskatoon, SK

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Core Competencies

Problem Identification

to identify issues promptly in order to maintain efficiency and customer satisfaction with mail and message distribution operations

Time Management

to prioritize tasks, manage workflow and optimize routes to meet service standards and customer expectations

Management of Personnel Resources

to oversee and coordinate the work of postal clerks, couriers or letter carriers, provide training and maintain workforce productivity

Verbal Ability and Speech Clarity

to communicate effectively with postal clerks, couriers and letter carriers to convey instructions, address inquiries and resolve issues

Leadership

to oversee the work of postal clerks, couriers and letter carriers, by setting clear expectations, providing support and guidance

Knowledge in Business Management

to understand and focus on overseeing routine operational tasks, ensuring compliance with standard procedures and making sure the team meets and exceeds the set performance goals

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