NOC 12201 · TEER Level 2

Insurance adjusters

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies.

Also known as:adjusteradjuster - insurancecasualty insurance adjusterclaims adjuster - insuranceclaims investigatorclaims representative - insuranceAccident InvestigatorAdjusterAdjustment ClerkAuto Claims Adjuster (Automotive Claims Adjuster)Auto Damage Claims Adjuster (Automotive Damage Claims Adjuster)Benefit AuthorizerBodily Injury Claims AdjusterBodily Injury Claims Examiner
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Good

Market Demand

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TEER 2

Skill Level

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NB, NL, PE

Top Provinces

What They Do

  • Investigate circumstances surrounding insurance claims to determine validity of claim
  • Inspect automobile, home or other property damage
  • Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
  • Determine amount of loss or damages covered by insurance policies
  • Negotiate settlement of claims
  • Prepare adjustment reports.

Qualifications

  • checkCompletion of secondary school is required.
  • checkA bachelor's degree, college diploma or some post-secondary education orseveral years of experience as a clerk in the claims department or other general insurance experience is required.
  • checkSeveral years of on-the-job training and completion of insurance industry courses and training programs are required.
  • checkIndependent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.

Market Outlook by Province

NB

New Brunswick

The employment outlook will be Good for insurance adjusters and claims examiners (NOC 12201) in New Brunswick for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about insurance adjusters and claims examiners in New Brunswick: Approximately 1,050 people work in this occupation. Insurance adjusters and claims examiners mainly work in the following sectors: Insurance Carriers and related activities (NAICS 524, 526): more than 95% 87% of insurance adjusters and claims examiners work all year, while 13% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.6% of insurance adjusters and claims examiners are self-employed compared to an average of 10% for all occupations.The gender distribution of people in this occupation is: Men: 36% compared to 52% for all occupations Women: 64% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 11% for all occupations high school diploma or equivalent: 26% compared to 30% for all occupations apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 41% compared to 23% for all occupations bachelor's degree: 21% compared to 16% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

Good

Outlook

NL

Newfoundland and Labrador

The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Newfoundland and Labrador for the 2025-2027 period.The following factors contributed to this outlook:Employment decline will lead to the loss of some positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about insurance adjusters and claims examiners in Newfoundland and Labrador: Approximately 300 people worked in this occupation in May 2021. Insurance adjusters and claims examiners mainly work in the following sectors: Insurance Carriers and related activities (NAICS 524, 526): more than 95% 83% of insurance adjusters and claims examiners work all year, while 17% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 40 weeks for all occupations.Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 8% for all occupations.The gender distribution of people in this occupation is: Men: 25% compared to 51% for all occupations Women: 75% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 11% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 9% compared to 17% for all occupations college certificate or diploma or university certificate below bachelor's: 51% compared to 23% for all occupations bachelor's degree: 30% compared to 14% for all occupations university certificate, degree or diploma above bachelor level: n/a

Moderate

Outlook

PE

Prince Edward Island

The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Prince Edward Island for the 2025-2027 period.The following factors contributed to this outlook:Employment is expected to remain relatively stable.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about insurance adjusters and claims examiners in Prince Edward Island: Approximately 100 people worked in this occupation in May 2021. Insurance adjusters and claims examiners mainly work in the following sectors: Insurance Carriers and related activities (NAICS 524, 526): 92%Federal government public administration (NAICS 911): 8% 88% of insurance adjusters and claims examiners work all year, while 12% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 50 weeks compared to 41 weeks for all occupations.The gender distribution of people in this occupation is: Men: 32% compared to 51% for all occupations Women: 68% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 14% compared to 28% for all occupations apprenticeship or trades certificate or diploma: n/a college certificate or diploma or university certificate below bachelor's: 18% compared to 25% for all occupations bachelor's degree: 45% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: n/a

Moderate

Outlook

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Immigration Pathways

TEER 2 occupations require college education or apprenticeship training and qualify for Express Entry under the Federal Skilled Worker Program.

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Express Entry (FSW)

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Canadian Experience Class

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Provincial Nominee Programs

infoMay require additional criteria

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Top Companies Hiring

Organizations with the most NOC 12201 openings right now.

Co-operators

Co-operators

9 active roles · Sudbury, ON · Guelph, ON

Definity

Definity

9 active roles · Vancouver, BC · Waterloo, ON

Crawford & C

Crawford & Company Australia Pty Ltd

8 active roles · Montreal, QC · Vancouver, BC

Canada Life

Canada Life

5 active roles · Montreal, QC · Vancouver, BC

Wawanesa Ins

Wawanesa Insurance

5 active roles · Calgary, AB · Winnipeg, MB

Crawford & C

Crawford & Company

4 active roles · Waterloo, ON · St. John's, NL

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