NOC 14102 · TEER Level 4

Personnel clerks

Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications

Also known as:classification clerk - human resourcesDispatch ClerkDispatcheremployment clerkhuman resources assistanthuman resources clerkAssignment ClerkBenefits ClerkBenefits CoordinatorBenefits TechnicianCivil Service ClerkCivil Service WorkerContract ClerkEmployment Assistant
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Moderate

Market Demand

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TEER 4

Skill Level

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SK, NL, NS

Top Provinces

What They Do

  • Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
  • Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
  • Respond to telephone and written enquiries from staff and the general public regarding personnel matters
  • Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
  • Administer and score employment tests, such as keyboarding and proofreading tests
  • Arrange for in-house and external training activities.

Qualifications

  • checkCompletion of secondary school is usually required.
  • checkCompletion of college or other courses in personnel administration may be required.
  • checkSome clerical experience may be required.

Market Outlook by Province

SK

Saskatchewan

The employment outlook will be Moderate for personnel clerks (NOC 14102) in Saskatchewan for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about personnel clerks in Saskatchewan: Approximately 200 people worked in this occupation in May 2021. Personnel clerks mainly work in the following sectors: Provincial and territorial public administration (NAICS 912): 15%Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 12%Other retail stores (NAICS 44-45, except 445): 12%Federal government public administration (NAICS 911): 10%Hospitals (NAICS 622): 9% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 91% compared to 81% for all occupationsPart-time workers: 9% compared to 19% for all occupations66% of personnel clerks work all year, while 34% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 43 weeks for all occupations.The gender distribution of people in this occupation is: Men: 20% compared to 53% for all occupations Women: 80% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 42% compared to 33% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 15% for all occupations college certificate or diploma or university certificate below bachelor's: 28% compared to 17% for all occupations bachelor's degree: 26% compared to 18% for all occupations university certificate, degree or diploma above bachelor level: n/a

Moderate

Outlook

NL

Newfoundland and Labrador

The employment outlook will be Moderate for personnel clerks (NOC 14102) in Newfoundland and Labrador for the 2025-2027 period.The following factors contributed to this outlook:Employment decline will lead to the loss of a few positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about personnel clerks in Newfoundland and Labrador: Approximately 150 people worked in this occupation in May 2021. Personnel clerks mainly work in the following sectors: Hospitals (NAICS 622): 33%Management and administrative services (NAICS 55, 56): 19%Federal government public administration (NAICS 911): 17%Other schools and instruction (NAICS 6115-6117): 9%Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 9% 78% of personnel clerks work all year, while 22% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 40 weeks for all occupations.The gender distribution of people in this occupation is: Men: 22% compared to 51% for all occupations Women: 78% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 6% compared to 11% for all occupations high school diploma or equivalent: 17% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 6% compared to 17% for all occupations college certificate or diploma or university certificate below bachelor's: 46% compared to 23% for all occupations bachelor's degree: 17% compared to 14% for all occupations university certificate, degree or diploma above bachelor level: 9% compared to 7% for all occupations

Moderate

Outlook

NS

Nova Scotia

The employment outlook will be Moderate for personnel clerks (NOC 14102) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Here are some key facts about personnel clerks in Nova Scotia: Approximately 350 people worked in this occupation in May 2021. Personnel clerks mainly work in the following sectors: Hospitals (NAICS 622): 32%Federal government public administration (NAICS 911): 15%Nursing and residential care facilities (NAICS 623): 8%Other management and administrative services (NAICS 55, 56 except 5614 and 5617): 6% 76% of personnel clerks work all year, while 24% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 22% compared to 51% for all occupations Women: 78% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 10% for all occupations high school diploma or equivalent: 23% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 23% compared to 22% for all occupations bachelor's degree: 34% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: 8% compared to 10% for all occupations

Moderate

Outlook

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Immigration Pathways

TEER 4 occupations typically require a high school diploma and on-the-job training. Not eligible for Express Entry but may qualify through provincial programs.

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Provincial Nominee Programs

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Atlantic Immigration Program

infoMay require additional criteria
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Rural & Northern Immigration Pilot

infoMay require additional criteria

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Top Companies Hiring

Organizations with the most NOC 14102 openings right now.

Saskatchewan

Saskatchewan Health Authority

9 active roles · Moose Jaw, SK · Saskatoon, SK

Canadian Blo

Canadian Blood Services

6 active roles · Ottawa, ON · Vancouver, BC

City of Otta

City of Ottawa

3 active roles · Ottawa, ON

Longo's

Longo's

2 active roles · Toronto, ON

City of New

City of New Westminster

2 active roles · New Westminster, BC

Pressure Ves

Pressure Vessel

2 active roles · Oakville, ON · Stoney Creek, ON

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Core Competencies

Social Perceptiveness

to assess and address the emotional and social cues of employees and candidates, facilitating better communication and effective problem resolution

Oral Communication: Oral Comprehension

to interpret spoken instructions, inquiries and conversations, especially in contexts like recruitment, training coordination and staff and public questions

Speech Clarity

to convey information accurately while conducting interviews, explaining policies or addressing queries

Near Vision

to review and process materials, such as documents, forms and detailed records, ensuring information is correct and complete

Attention to Detail

to ensure all data is entered correctly, discrepancies are caught early and all documentation complies with regulations and policies

Knowledge in Clerical

to understand clerical duties involved in managing HR functions, such as organizing and filing documents, handling correspondence and maintaining records

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