NOC 65102 · TEER Level 5

Store shelf stockers, clerks and order fillers

Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders.

Also known as:bag clerkbaggerbakery assistant - food storeClient Care SpecialistCustomer Service Representativefloor clerk - retailAgent Contract ClerkBackroom AssociateBakery Products CheckerBay StockerCamera Storage ClerkCentral Service Supply DistributorCentral Supply AideCentral Supply Technician
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Very good

Market Demand

school

TEER 5

Skill Level

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NT, NS, AB

Top Provinces

What They Do

  • Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
  • Carry customers' purchases to parking lot and pack in vehicles
  • Unpack products received by store and count, weigh or sort items
  • Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
  • Price items using stamp or stickers according to price list
  • Attach protective devices to products to protect against shoplifting
  • Stock shelves and display areas and keep stock clean and in order
  • Label and document orders, and prepare shipping, customs and courier documentation when required
  • Obtain articles for customers from shelf or stockroom
  • Direct customers to location of articles sought and assist with inquiries
  • Enter, track and process customer orders and generate inventory reports
  • May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
  • May sweep aisles, dust display racks and perform other general cleaning duties
  • May operate cash register and computer for electronic commerce transactions
  • May order stock.

Qualifications

  • checkSome secondary school education is usually required.

Market Outlook by Province

NT

Northwest Territories

The employment outlook will be Very good for store shelf stockers, clerks and order fillers (NOC 65102) in Northwest Territories for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.High employee turnover in this occupation could lead to additional employment opportunities.Most job opportunities in this occupation are in the Yellowknife area.Employers in Yellowknife have struggled to fill retail vacancies in 2025.Retail sales are expected to increase moderately by 2.8% to 4.3% annually over the forecast period (Conference Board of Canada, Territorial Outlook, March 25, 2025).From 2021-2040, 126 job openings are forecast for store shelf stockers, clerks and order fillers in the Northwest Territories (Government of Northwest Territories, May 2023).Here are some key facts about store shelf stockers, clerks and order fillers in Northwest Territories: Approximately 250 people worked in this occupation in May 2021. Store shelf stockers, clerks and order fillers mainly work in the following sectors: Wholesale and Retail Trade (NAICS 41, 44-45): 94% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 50% compared to 88% for all occupationsPart-time workers: 50% compared to 12% for all occupations52% of store shelf stockers, clerks and order fillers work all year, while 48% work only part of the year, compared to 71% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 38 weeks compared to 44 weeks for all occupations.The gender distribution of people in this occupation is: Men: 59% compared to 52% for all occupations Women: 41% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 43% compared to 17% for all occupations high school diploma or equivalent: 42% compared to 26% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 6% compared to 18% for all occupations bachelor's degree: 6% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: n/a

Very good

Outlook

NS

Nova Scotia

The employment outlook will be Good for store shelf stockers, clerks and order fillers (NOC 65102) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.High employee turnover in this occupation could lead to additional employment opportunities.Opportunities may be part time or involve long or irregular hours of work. Those with access to transportation may be able to access more opportunities.Here are some key facts about store shelf stockers, clerks and order fillers in Nova Scotia: Approximately 7,300 people work in this occupation. Store shelf stockers, clerks and order fillers mainly work in the following sectors: Food and beverage stores (NAICS 445): 57%Other retail stores (NAICS 44-45, except 445): 36% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 48% compared to 82% for all occupationsPart-time workers: 52% compared to 18% for all occupations57% of store shelf stockers, clerks and order fillers work all year, while 42% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 42 weeks for all occupations.Less than 5% of store shelf stockers, clerks and order fillers are self-employed compared to an average of 11% for all occupations.The gender distribution of people in this occupation is: Men: 65% compared to 51% for all occupations Women: 35% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 25% compared to 10% for all occupations high school diploma or equivalent: 50% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 6% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 12% compared to 22% for all occupations bachelor's degree: 6% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations

Good

Outlook

AB

Alberta

The employment outlook will be Good for store shelf stockers, clerks and order fillers (NOC 65102) in Alberta for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.High employee turnover in this occupation could lead to additional employment opportunities.Population growth and rising wages are expected to support consumer spending. However, rising costs of living are causing a loss of purchasing power for households, which could lead to a decrease in consumption.Employee turnover is expected to result in a steady stream of job openings, as this entry-level occupation has a younger workforce and a greater number of part-time positions.Here are some key facts about store shelf stockers, clerks and order fillers in Alberta: Approximately 32,500 people work in this occupation. Store shelf stockers, clerks and order fillers mainly work in the following sectors: Food and beverage stores (NAICS 445): 48%Other retail stores (NAICS 44-45, except 445): 40% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 50% compared to 80% for all occupationsPart-time workers: 50% compared to 20% for all occupations54% of store shelf stockers, clerks and order fillers work all year, while 46% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 39 weeks compared to 42 weeks for all occupations.Less than 5% of store shelf stockers, clerks and order fillers are self-employed compared to an average of 15% for all occupations.The gender distribution of people in this occupation is: Men: 57% compared to 53% for all occupations Women: 42% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 21% compared to 10% for all occupations high school diploma or equivalent: 52% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 6% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 10% compared to 19% for all occupations bachelor's degree: 10% compared to 21% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations

Good

Outlook

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Immigration Pathways

TEER 5 occupations require short-term work demonstration and minimal formal education. Immigration pathways are limited but some provincial programs apply.

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Provincial Nominee Programs

infoMay require additional criteria
apartment

Temporary Foreign Worker Program

infoMay require additional criteria
public

Agri-Food Pilot

infoMay require additional criteria

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Top Companies Hiring

Organizations with the most NOC 65102 openings right now.

Walmart

Walmart

9 active roles · Bolton, ON · Burlington, ON

Cornerstone

Cornerstone Co-op

7 active roles · Nipawin, SK · Vauxhall, AB

Sobeys

Sobeys

6 active roles · Dartmouth, NS · Calgary, AB

Loblaw Compa

Loblaw Companies

5 active roles · Edmonton, AB · St Antoine, NB

Talize

Talize

5 active roles · Barrie, ON · Mississauga, ON

Groupe Dynam

Groupe Dynamite

5 active roles · Montreal, QC · Edmonton, AB

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Core Competencies

Social Perceptiveness

to anticipate customer requirements, provide appropriate assistance and contribute to a positive shopping experience

Management of Material Resources

to organize and manage inventory efficiently, including restocking shelves and coordinating the flow of merchandise

Manual Dexterity

to handle small items, label and pack orders

Trunk Strength

to lift and move heavy boxes and merchandise safely to stock shelves and handle large volumes of inventory

Attention to Detail

to ensure items are correctly priced and stocked in the right location and orders are filled accurately

Knowledge in Logistics

to be familiar with the processes involved in the movement and management of goods, including inventory control and order fulfillment

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