NOC 70021 · TEER Level 0

Postal and courier services managers

Postal and courier services managers plan, organize, direct, control and evaluate the activities and operations in postal facilities and in establishments that provide courier services.

Also known as:area manager - postal servicecollection and delivery operations managercollection and delivery operations manager - postal servicecommercial development manager - postal and courier servicescourier service managerdelivery service manager - postal and courier servicesDelivery SupervisorDistribution Operation Supervisor (SDO)Distribution Operations ManagerDistribution Operations SupervisorMail Delivery SupervisorMail SuperintendentOrder to Delivery SupervisorPostal Service Sectional Center Manager
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Moderate

Market Demand

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TEER 0

Skill Level

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AB, BC, ON

Top Provinces

What They Do

  • Plan, organize, direct, control and evaluate the activities and operations of postal facilities and courier service companies, or of operational divisions within Canada Post and courier service companies
  • Co-ordinate the duties of supervisors and other staff
  • Manage the accurate and expedient movement of mail and parcels through postal and parcel sorting facilities
  • Review effectiveness of assigned operations and implement changes to postal and courier operations
  • Prepare and submit budget estimates and administer the expenditures of postal and courier facilities
  • Interview, hire and provide training for staff.

Qualifications

  • checkA university degree or college diploma is usually required.
  • checkSeveral years of supervisory or operational experience within a postal or courier facility are usually required.

Market Outlook by Province

AB

Alberta

The employment outlook will be Moderate for postal and courier services managers (NOC 70021) in Alberta for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about postal and courier services managers in Alberta: Approximately 450 people worked in this occupation in May 2021. Postal and courier services managers mainly work in the following sectors: Postal service, couriers and messengers (NAICS 491, 492): more than 95% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 92% compared to 80% for all occupationsPart-time workers: 8% compared to 20% for all occupations86% of postal and courier services managers work all year, while 14% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 49 weeks compared to 42 weeks for all occupations.12% of postal and courier services managers are self-employed compared to an average of 15% for all occupations.The gender distribution of people in this occupation is: Men: 52% compared to 53% for all occupations Women: 48% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 9% compared to 10% for all occupations high school diploma or equivalent: 49% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 10% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 15% compared to 19% for all occupations bachelor's degree: 13% compared to 21% for all occupations university certificate, degree or diploma above bachelor level: 5% compared to 9% for all occupations

Moderate

Outlook

BC

British Columbia

The employment outlook will be Limited for postal and courier services managers (NOC 70021) in British Columbia for the 2025-2027 period.The following factors contributed to this outlook:Employment is expected to remain relatively stable.A moderate number of positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Here are some key facts about postal and courier services managers in British Columbia: Approximately 700 people worked in this occupation in May 2021. Postal and courier services managers mainly work in the following sectors: Postal service, couriers and messengers (NAICS 491, 492): more than 95% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 92% compared to 78% for all occupationsPart-time workers: 8% compared to 22% for all occupations82% of postal and courier services managers work all year, while 18% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 42 weeks for all occupations.23% of postal and courier services managers are self-employed compared to an average of 17% for all occupations.The gender distribution of people in this occupation is: Men: 62% compared to 52% for all occupations Women: 38% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 5% compared to 8% for all occupations high school diploma or equivalent: 43% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 10% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 18% compared to 17% for all occupations bachelor's degree: 19% compared to 22% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 12% for all occupations

Limited

Outlook

ON

Ontario

The employment outlook will be Limited for postal and courier services managers (NOC 70021) in Ontario for the 2025-2027 period.The following factors contributed to this outlook:Employment decline will lead to the loss of some positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about postal and courier services managers in Ontario: Approximately 1,800 people work in this occupation. Postal and courier services managers mainly work in the following sectors: Postal service, couriers and messengers (NAICS 491, 492): more than 95% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 93% compared to 81% for all occupationsPart-time workers: 7% compared to 19% for all occupations86% of postal and courier services managers work all year, while 14% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.16% of postal and courier services managers are self-employed compared to an average of 15% for all occupations.The gender distribution of people in this occupation is: Men: 63% compared to 52% for all occupations Women: 37% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 7% compared to 9% for all occupations high school diploma or equivalent: 35% compared to 25% for all occupations apprenticeship or trades certificate or diploma: 6% compared to 8% for all occupations college certificate or diploma or university certificate below bachelor's: 22% compared to 22% for all occupations bachelor's degree: 22% compared to 24% for all occupations university certificate, degree or diploma above bachelor level: 8% compared to 13% for all occupations

Limited

Outlook

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Immigration Pathways

TEER 0 occupations are senior management roles that qualify for Express Entry under the Federal Skilled Worker Program.

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Express Entry (FSW)

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Provincial Nominee Programs

infoMay require additional criteria

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Top Companies Hiring

Organizations with the most NOC 70021 openings right now.

Canada Post

Canada Post

4 active roles · Goodsoil, SK · Saskatoon, SK

Kent Buildin

Kent Building Supplies

2 active roles · Dieppe, NB · Kentville, NS

Canadian Air

Canadian Air Transport Security Authority (CATSA)

2 active roles · Toronto, ON

Canada Life

Canada Life

2 active roles · Toronto, ON · London, ON

Amrize

Amrize

2 active roles · Kingston, ON · Hamilton, ON

Canadiantire

Canadiantirecorporation

2 active roles · Kapuskasing, ON · Collingwood, ON

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Core Competencies

Time Management

to efficiently prioritize and allocate time to coordinate mail and package delivery schedules, optimize staffing and ensure timely service

Management of Personnel Resources

to strategically allocate postal and courier staff, optimizing talent development and ensuring high performance through effective recruitment, mentoring and conflict resolution

Verbal Ability

to effectively communicate instructions, policies and updates to postal and courier staff and clients, ensuring clear understanding and accurate information flow

Categorization Flexibility and Information Ordering

to efficiently manage the sorting, routing and delivery of mail and packages through adapting quickly to changes and prioritizing tasks

Adaptability

to seamlessly adjust to fluctuating delivery demands, evolving customer needs and operational challenges to ensure consistent, efficient service

Knowledge in Business Management

to understand operational strategies, staff management and logistics planning, along with how to handle complex customer service issues and implement continuous improvements

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