NOC 13112 · TEER Level 3

Medical administrative assistants

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Also known as:administrative assistant - medicalcase load planner - home health care servicesmedical administrative assistantMedical Administrative AssistantsMedical Office AssistantMedical ReceptionistAutopsy AssistantBilingual Medical AssistantCardiology Medical AssistantCertified Medical Assistant (CMA)Chiropractic AssistantChiropractor AssistantClient Services CoordinatorClinic Assistant
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Very good

Market Demand

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TEER 3

Skill Level

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QC, ON, NL

Top Provinces

What They Do

  • Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • Prepare financial statements and billing
  • Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • May supervise and train other staff in procedures and in use of current software.

Qualifications

  • checkCompletion of secondary school is usually required.
  • checkCompletion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.

Market Outlook by Province

QC

Quebec

The employment outlook will be Very good for medical administrative assistants (NOC 13112) in Quebec for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.The demand for this occupation is mainly due to population aging, government healthcare priorities, and the expansion of private sector care.The opening of new health care facilities, medical clinics and offices of other health care professionals will fuel demand for this occupation. New services in existing establishments will also create new positions. Long wait lists for surgery or consultations with specialists and the expansion of fields of practice covered by the public plan are helping to increase the availability of private healthcare, which also contributes to the growth of this occupation.Due to significant staffing needs in several healthcare and social assistance occupations, establishments are creating new positions in this occupation to relieve health care staff of administrative tasks.The implementation of new technologies is changing the work of these assistants. The automation of tasks, such as scheduling appointments, invoicing and sending reminders, allows them to focus on more complex tasks.Here are some key facts about medical administrative assistants in Quebec: Approximately 26,900 people work in this occupation. Medical administrative assistants mainly work in the following sectors: Hospitals (NAICS 622): 50%Ambulatory health care services (NAICS 621): 39% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 82% compared to 82% for all occupationsPart-time workers: 18% compared to 18% for all occupations68% of medical administrative assistants work all year, while 32% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.Less than 5% of medical administrative assistants are self-employed compared to an average of 12% for all occupations.The gender distribution of people in this occupation is: Men: less than 5% compared to 52% for all occupations Women: more than 95% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 12% for all occupations high school diploma or equivalent: 16% compared to 19% for all occupations apprenticeship or trades certificate or diploma: 38% compared to 19% for all occupations college certificate or diploma or university certificate below bachelor's: 31% compared to 22% for all occupations bachelor's degree: 8% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations

Very good

Outlook

ON

Ontario

The employment outlook will be Very good for medical administrative assistants (NOC 13112) in Ontario for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Several positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.What Types of Employers Are Out There?Most medical administrative assistants work in physician offices and hospitalsWhat are the Main Trends Affecting Employment?Investments in new healthcare facilitiesIncreasing use of technology to perform administrative tasks may moderate demand for this occupationWhat Skills Do I Need to Succeed?Candidates with training in medical office administration should have better opportunities securing employmentKnowledge of healthcare information system software may improve job prospectsWhat Other Information Will I Find Helpful?Willingness to work on shifts on evenings and weekends.Here are some key facts about medical administrative assistants in Ontario: Approximately 28,500 people work in this occupation. Medical administrative assistants mainly work in the following sectors: Ambulatory health care services (NAICS 621): 60%Hospitals (NAICS 622): 28% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 78% compared to 81% for all occupationsPart-time workers: 22% compared to 19% for all occupations63% of medical administrative assistants work all year, while 37% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.Less than 5% of medical administrative assistants are self-employed compared to an average of 15% for all occupations.The gender distribution of people in this occupation is: Men: less than 5% compared to 52% for all occupations Women: more than 95% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 9% for all occupations high school diploma or equivalent: 17% compared to 25% for all occupations apprenticeship or trades certificate or diploma: 15% compared to 8% for all occupations college certificate or diploma or university certificate below bachelor's: 47% compared to 22% for all occupations bachelor's degree: 14% compared to 24% for all occupations university certificate, degree or diploma above bachelor level: 5% compared to 13% for all occupations

Very good

Outlook

NL

Newfoundland and Labrador

The employment outlook will be Very good for medical administrative assistants (NOC 13112) in Newfoundland and Labrador for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Due to the specialised nature of work within the health care sector, candidates with formal education in medical office administration have the best opportunities for securing employment. This is typically in the form of a college diploma. Job prospects may be greater for candidates who are familiar with medical terminology and who are familiar with health care information systems and software packages like Microsoft Office. Medical administrative assistants work closely with both doctors and the public. Therefore, strong interpersonal skills and customer service skills are assets for job seekers.Here are some key facts about medical administrative assistants in Newfoundland and Labrador: Approximately 1,150 people work in this occupation. Medical administrative assistants mainly work in the following sectors: Ambulatory health care services (NAICS 621): 54%Hospitals (NAICS 622): 33% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 89% compared to 83% for all occupationsPart-time workers: 11% compared to 17% for all occupations67% of medical administrative assistants work all year, while 33% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 40 weeks for all occupations.The gender distribution of people in this occupation is: Men: less than 5% compared to 51% for all occupations Women: more than 95% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 13% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 20% compared to 17% for all occupations college certificate or diploma or university certificate below bachelor's: 60% compared to 23% for all occupations bachelor's degree: 6% compared to 14% for all occupations university certificate, degree or diploma above bachelor level: n/a

Very good

Outlook

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Immigration Pathways

TEER 3 occupations require college or vocational training and qualify for Express Entry under the Federal Skilled Trades Program.

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Express Entry (FSTP)

check_circleEligible for this TEER level
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Canadian Experience Class

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Provincial Nominee Programs

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Top Companies Hiring

Organizations with the most NOC 13112 openings right now.

Defence Cons

Defence Construction Canada

6 active roles · Valcartier, QC · Ottawa, ON

dentalcorp

dentalcorp

5 active roles · Calgary, AB · Red Deer, AB

Nova Scotia

Nova Scotia Health

4 active roles · Halifax, NS

Doane Grant

Doane Grant Thornton

4 active roles · Nelson, BC · Midland, ON

University H

University Health Network

3 active roles · Toronto, ON

Sinai Health

Sinai Health

3 active roles · Toronto, ON

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Core Competencies

Reading Comprehension

to understand and interpret various documents, such as medical records, insurance forms and medical codes

Writing

to compose medical reports, records, correspondence and other communications adapted for healthcare professionals and administrative requirements

Verbal Ability and Speech Recognition

to clearly convey information when interacting with patients, medical staff and insurance companies

Information Ordering

to ensure records such as patient records, appointment schedules or billing details are easily accessible and managed efficiently, supporting the smooth operation of medical facilities

Attention to Detail

to ensure all information is correctly recorded and processed, which is essential for patient safety and compliance with medical regulations

Knowledge in Clerical

to understand administrative responsibilities, such as filing, scheduling and handling correspondence

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