General office support workers

Northwest Territories

The employment outlook will be Good for general office support workers (NOC 14100) in Northwest Territories for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Several positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.General office support workers are employed in many industries, including public administration, health care, finance, insurance, real estate and rental leasing, and other commercial services.Changes in technology, including the availability of online services, artificial intelligence, and the automation of back-office processes, may slow down job growth and change some job roles.From 2021-2040, 197 job openings are forecast for general office support workers in the Northwest Territories (Government of Northwest Territories, 2023).Here are some key facts about general office support workers in Northwest Territories: Approximately 300 people worked in this occupation in May 2021. General office support workers mainly work in the following sectors: Public Administration and Defence (NAICS 91): 44%Health care and social services (NAICS 62): 16%Wholesale and Retail Trade (NAICS 41, 44-45): 11%Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 5% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 84% compared to 88% for all occupationsPart-time workers: 16% compared to 12% for all occupations61% of general office support workers work all year, while 39% work only part of the year, compared to 71% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 44 weeks for all occupations.Less than 5% of general office support workers are self-employed compared to an average of 7% for all occupations.The gender distribution of people in this occupation is: Men: 15% compared to 52% for all occupations Women: 85% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 18% compared to 17% for all occupations high school diploma or equivalent: 38% compared to 26% for all occupations apprenticeship or trades certificate or diploma: 11% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 22% compared to 18% for all occupations bachelor's degree: 9% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations

Saskatchewan

The employment outlook will be Good for general office support workers (NOC 14100) in Saskatchewan for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Several positions will become available due to retirements.There are several unemployed workers with recent experience in this occupation.The broader trade dispute environment and heightened uncertainty have weakened business confidence, slowing investment and hiring decisions as businesses evaluate ongoing risks.The widespread adoption of web-based information systems has likely broadened the range of duties for this occupation.Increased labour demand in health care and the urgent need to address over-capacity issues in the province’s largest hospitals due to chronic understaffing should generate some job opportunities for this occupation, since one-third of general office support workers are employed in health care.Greater use of technology and automation to perform administrative tasks may temper opportunities in this occupation. Here are some key facts about general office support workers in Saskatchewan: Approximately 4,100 people work in this occupation. General office support workers mainly work in the following sectors: Hospitals (NAICS 622): 18%Other retail stores (NAICS 44-45, except 445): 8%Construction (NAICS 23): 5% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 74% compared to 81% for all occupationsPart-time workers: 26% compared to 19% for all occupations69% of general office support workers work all year, while 31% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.5% of general office support workers are self-employed compared to an average of 16% for all occupations.The gender distribution of people in this occupation is: Men: 13% compared to 53% for all occupations Women: 87% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 7% compared to 11% for all occupations high school diploma or equivalent: 41% compared to 33% for all occupations apprenticeship or trades certificate or diploma: 16% compared to 15% for all occupations college certificate or diploma or university certificate below bachelor's: 23% compared to 17% for all occupations bachelor's degree: 10% compared to 18% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

Nova Scotia

The employment outlook will be Moderate for general office support workers (NOC 14100) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment decline will lead to the loss of some positions.A moderate number of positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.High employee turnover in this occupation could lead to additional employment opportunities.Hiring conditions in this occupation have improved in recent years, with a larger number of job openings. This change has served to reduce competition among jobseekers, and increased the chances of securing a position with less experience. Further, there has been an increase in remote hiring of general office support workers, providing individuals with employment opportunities beyond their geographic area. Office automation technology has reduced the need for workers with a lower skill level so many positions today require both a broader and higher level of skills. Jobseekers may find that holding a post-secondary certificate is now a requirement for many openings. Many employers have a preference for applicants with experience in a broader range of tasks, such as bookkeeping or the management of social media accounts, so applicants with backgrounds in these areas may have more success securing employment.Here are some key facts about general office support workers in Nova Scotia: Approximately 3,950 people work in this occupation. General office support workers mainly work in the following sectors: Hospitals (NAICS 622): 32%Federal government public administration (NAICS 911): 10%Other retail stores (NAICS 44-45, except 445): 6%Provincial and territorial public administration (NAICS 912): 6% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 79% compared to 82% for all occupationsPart-time workers: 21% compared to 18% for all occupations64% of general office support workers work all year, while 36% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 42 weeks for all occupations.Less than 5% of general office support workers are self-employed compared to an average of 11% for all occupations.The gender distribution of people in this occupation is: Men: 14% compared to 51% for all occupations Women: 86% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 5% compared to 10% for all occupations high school diploma or equivalent: 28% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 13% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 34% compared to 22% for all occupations bachelor's degree: 17% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations