NOC 43201 · TEER Level 3

Correctional service officers

Correctional service officers guard offenders and detainees and maintain order in correctional institutions and other places of detention. Primary workers develop women offender’s correctional plan and work with other service officers in the correctional team. Correctional service officers who are supervisors are included in this unit group.

Also known as:convict guardcorrectional facility guardcorrectional institution guardcorrectional institution head matroncorrectional officercorrectional officers supervisorBooking OfficerCertified Detention DeputyCivilian Jail OfficerCommunity Corrections Officer (CCO)Community Services Officer (CSO)Confinement OfficerConvict GuardCorrection Officer
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Good

Market Demand

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TEER 3

Skill Level

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NS, PE, NB

Top Provinces

What They Do

  • Observe conduct and behaviour of offenders and detainees to prevent disturbances and escapes
  • Supervise offenders during work assignments, meals and recreation periods
  • Patrol assigned area and report any problems to supervisor
  • Conduct security checks and scanning of visitors, inmates and their cells, working areas and recreational activity areas
  • Observe behaviour of offenders and prepare reports
  • Escort detainees in transit and during temporary leaves
  • Prepare admission, program, release, transfer and other reports
  • May supervise and coordinate work of other correctional service officers.
  • May develop offenders’ correctional plan and facilitate their participation in reintegration programs in collaboration with psychologists, behavioral counsellors, parole officers and others.

Qualifications

  • checkCompletion of secondary school is required.
  • checkPost-secondary education in correctional services, police studies or criminology is required in New Brunswick, Quebec, and Alberta and Prince Edward Island.
  • checkCorrectional officer recruits must successfully complete the Correctional Service of Canada training course to be employed by federal institutions.
  • checkCorrectional officer recruits are usually required to complete a basic training course to be employed by provincial/territorial institutions.
  • checkPhysical agility, strength and fitness requirements must be met.
  • checkCorrectional service supervisors require experience as a correctional service officer.
  • checkFirst aid certification and cardiopulmonary resuscitation (CPR) training are usually required.

Market Outlook by Province

NS

Nova Scotia

The employment outlook will be Good for correctional service officers (NOC 43201) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment is expected to remain relatively stable.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about correctional service officers in Nova Scotia: Approximately 1,000 people work in this occupation. Correctional service officers mainly work in the following sectors: Federal government public administration (NAICS 911): 55%Provincial and territorial public administration (NAICS 912): 39% 82% of correctional service officers work all year, while 18% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 62% compared to 51% for all occupations Women: 38% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 15% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 14% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 47% compared to 22% for all occupations bachelor's degree: 22% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: n/a

Good

Outlook

PE

Prince Edward Island

The employment outlook will be Moderate for correctional service officers (NOC 43201) in Prince Edward Island for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about correctional service officers in Prince Edward Island: Approximately 100 people worked in this occupation in May 2021. Correctional service officers mainly work in the following sectors: Provincial and territorial public administration (NAICS 912): 94%Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 6% 71% of correctional service officers work all year, while 28% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 41 weeks for all occupations.The gender distribution of people in this occupation is: Men: 73% compared to 51% for all occupations Women: 27% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 13% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 20% compared to 11% for all occupations college certificate or diploma or university certificate below bachelor's: 33% compared to 25% for all occupations bachelor's degree: 27% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: n/a

Moderate

Outlook

NB

New Brunswick

The employment outlook will be Moderate for correctional service officers (NOC 43201) in New Brunswick for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Correctional service officers are employed by various levels of government. Successful completion of post-secondary education relating to corrections, law enforcement, criminology, policing, or a related field may be required.To be employed by federal institutions, candidates must successfully complete the Correctional Service of Canada training course.Candidates are usually expected to meet certain physical requirements (agility, strength, fitness, etc.).Employers require candidates who are first aid certified and who have completed CPR training.A valid driver's license may be required. Opportunities will also be greater for those who are fluent in both official languages of New Brunswick.Here are some key facts about correctional service officers in New Brunswick: Approximately 1,400 people work in this occupation. Correctional service officers mainly work in the following sectors: Federal government public administration (NAICS 911): 64%Provincial and territorial public administration (NAICS 912): 30% 88% of correctional service officers work all year, while 12% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 79% compared to 52% for all occupations Women: 21% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: n/a high school diploma or equivalent: 15% compared to 30% for all occupations apprenticeship or trades certificate or diploma: 8% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 65% compared to 23% for all occupations bachelor's degree: 11% compared to 16% for all occupations university certificate, degree or diploma above bachelor level: n/a

Moderate

Outlook

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Immigration Pathways

TEER 3 occupations require college or vocational training and qualify for Express Entry under the Federal Skilled Trades Program.

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Express Entry (FSTP)

check_circleEligible for this TEER level
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Canadian Experience Class

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Provincial Nominee Programs

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Top Companies Hiring

Organizations with the most NOC 43201 openings right now.

Paladin Secu

Paladin Security

26 active roles · Toronto, ON · Stratford, ON

GardaWorld

GardaWorld

4 active roles · Surrey, BC · Barrington, NS

Oak View Gro

Oak View Group

2 active roles · Moose Jaw, SK

Goodwill Ind

Goodwill Industries of Alberta

1 active role · Sherwood Park, AB

Northern Con

Northern Contours

1 active role · London, ON

Government o

Government of Yukon

1 active role · Whitehorse, YT

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Core Competencies

Negotiating and Persuading

to de-escalate volatile situations and manage conflicts which may occur between inmates or other officers

Social Perceptiveness

to gauge the mood of inmates, anticipate potential issues and interact more effectively with both inmates and colleagues

Explosive Strength

to act swiftly to control the situation, restrain individuals or prevent harm in violent or emergency scenarios

Peripheral Vision

to monitor surroundings while focusing ahead, detecting movements or potential threats from the sides without turning their head

Stress Tolerance

to make sound decisions in a highly stressful environment to reduce conflict and maintain security

Knowledge in Law

to understand inmate control practices and protocols to ensure inmates, employees and officers are protected and threats are prevented

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