Airline cargo and freight agents
Airline cargo and freight agents arrange for cargo shipments and provide related customer services.
Good
Market Demand
TEER 4
Skill Level
NT, AB, NS
Top Provinces
What They Do
- Weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents
- Trace lost or misdirected cargo and maintain shipping and other records
- Complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information
- Relay operational messages to operations control and downline stations
- Calculate load weights for compartments of aircraft using charts and computers
- Plan load to distribute and balance cargo.
Qualifications
- checkCompletion of secondary school is usually required.
- checkSeveral weeks of on-the-job and classroom training are provided for all occupations in this unit group.
- checkLoad planners require a restricted radio operator's licence and usually require airline operations experience.
Market Outlook by Province
Northwest Territories
The employment outlook will be Good for airline ticket and service agents (NOC 64312) in Northwest Territories for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Several positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Here are some key facts about airline ticket and service agents in Northwest Territories: Approximately 50 people worked in this occupation in May 2021. Airline ticket and service agents mainly work in the following sectors: Transportation and warehousing (NAICS 48-49): more than 95% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 50% compared to 88% for all occupationsPart-time workers: 50% compared to 12% for all occupations50% of airline ticket and service agents work all year, while 50% work only part of the year, compared to 71% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 40 weeks compared to 44 weeks for all occupations.The gender distribution of people in this occupation is: Men: 21% compared to 52% for all occupations Women: 79% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 12% compared to 17% for all occupations high school diploma or equivalent: 28% compared to 26% for all occupations apprenticeship or trades certificate or diploma: 24% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 12% compared to 18% for all occupations bachelor's degree: 24% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: n/a
Good
Outlook
Alberta
The employment outlook will be Moderate for airline ticket and service agents (NOC 64312) in Alberta for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.Not many positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about airline ticket and service agents in Alberta: Approximately 2,800 people work in this occupation. Airline ticket and service agents mainly work in the following sectors: Air transportation (NAICS 481): 86%Other transportation and warehousing (NAICS 482-483, 486, 487, 493): 6% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 68% compared to 80% for all occupationsPart-time workers: 32% compared to 20% for all occupations44% of airline ticket and service agents work all year, while 56% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 35 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 28% compared to 53% for all occupations Women: 72% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 10% for all occupations high school diploma or equivalent: 40% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 9% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 28% compared to 19% for all occupations bachelor's degree: 17% compared to 21% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations
Moderate
Outlook
Nova Scotia
The employment outlook will be Moderate for airline ticket and service agents (NOC 64312) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.Not many positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Here are some key facts about airline ticket and service agents in Nova Scotia: Approximately 250 people worked in this occupation in May 2021. Airline ticket and service agents mainly work in the following sectors: Air transportation (NAICS 481): 86%Support activities for transportation (NAICS 488): 9% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 80% compared to 82% for all occupationsPart-time workers: 20% compared to 18% for all occupations46% of airline ticket and service agents work all year, while 54% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 36 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 42% compared to 51% for all occupations Women: 57% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 10% for all occupations high school diploma or equivalent: 50% compared to 27% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 19% compared to 22% for all occupations bachelor's degree: 24% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations
Moderate
Outlook
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Immigration Pathways
TEER 4 occupations typically require a high school diploma and on-the-job training. Not eligible for Express Entry but may qualify through provincial programs.
Provincial Nominee Programs
Atlantic Immigration Program
Rural & Northern Immigration Pilot
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Top Companies Hiring
Organizations with the most NOC 64312 openings right now.
Pasco
6 active roles · Comox, BC · Sidney, BC
Perimeteravi
5 active roles · Thompson, MB · Winnipeg, MB
Perimeter Aviation
5 active roles · Saint Theresa Point, MB · Winnipeg, MB
Canadian North
5 active roles · Yellowknife, NT · Kimmirut, NU
Menzies Aviation
3 active roles · Dorval, QC · Calgary, AB
Executive Aviation
3 active roles · Prince George, BC · North Bay, ON
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