NOC 64313 · TEER Level 4

Ticket agents and related clerks (except airline)

Ticket agents and related clerks (except airline) quote fares and rates, make reservations, issue tickets, check baggage and provide related customer services to assist travellers.

Also known as:check-in agent (except airline)counter service agent (except airline)passenger agent (except airline)reservations agent (except airline)ticket and information clerk (except airline)Aircraft AgentAircraft Cabin AgentAirline AgentAirline Reservation AgentAirline ReservationistAirline Station AgentAirline Ticket AgentAirport Agent
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Moderate

Market Demand

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TEER 4

Skill Level

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QC, BC, AB

Top Provinces

What They Do

  • Answer customer inquiries, quote fares and assist clients in planning travel times and routes
  • Reserve seats for tour companies, travel agencies, wholesalers and the general public
  • Issue tickets, handle cash transactions and check baggage
  • Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.

Qualifications

  • checkCompletion of secondary school is usually required.
  • checkUp to 10 weeks of training may be provided.

Market Outlook by Province

QC

Quebec

The employment outlook will be Moderate for ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in Quebec for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.A moderate number of positions will become available due to retirements.There are several unemployed workers with recent experience in this occupation.Here are some key facts about ground and water transport ticket agents, cargo service representatives and related clerks in Quebec: Approximately 1,650 people work in this occupation. Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors: Other transportation and warehousing (NAICS 482-483, 485-486, 487, 493): 84%Management and administrative services (NAICS 55, 56): 6% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 92% compared to 82% for all occupationsPart-time workers: 8% compared to 18% for all occupations63% of ground and water transport ticket agents, cargo service representatives and related clerks work all year, while 37% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 43 weeks for all occupations.The gender distribution of people in this occupation is: Men: 50% compared to 52% for all occupations Women: 50% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 12% for all occupations high school diploma or equivalent: 28% compared to 19% for all occupations apprenticeship or trades certificate or diploma: 20% compared to 19% for all occupations college certificate or diploma or university certificate below bachelor's: 34% compared to 22% for all occupations bachelor's degree: 11% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations

Moderate

Outlook

BC

British Columbia

The employment outlook will be Limited for ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in British Columbia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.A moderate number of positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Here are some key facts about ground and water transport ticket agents, cargo service representatives and related clerks in British Columbia: Approximately 400 people worked in this occupation in May 2021. Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors: Other transportation and warehousing (NAICS 482-483, 486, 487, 493): 69%Transit and ground passenger transportation (NAICS 485): 16%Management and administrative services (NAICS 55, 56): 6%Truck transportation (NAICS 484): 5% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 84% compared to 78% for all occupationsPart-time workers: 16% compared to 22% for all occupations64% of ground and water transport ticket agents, cargo service representatives and related clerks work all year, while 36% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 35% compared to 52% for all occupations Women: 65% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 8% for all occupations high school diploma or equivalent: 47% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 13% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 24% compared to 17% for all occupations bachelor's degree: 11% compared to 22% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 12% for all occupations

Limited

Outlook

AB

Alberta

The employment outlook will be Limited for ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in Alberta for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.A moderate number of positions will become available due to retirements.There are several unemployed workers with recent experience in this occupation.Here are some key facts about ground and water transport ticket agents, cargo service representatives and related clerks in Alberta: Approximately 50 people worked in this occupation in May 2021. Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors: Other transportation and warehousing (NAICS 482-483, 486, 487, 493): 41%Transit and ground passenger transportation (NAICS 485): 33%Truck transportation (NAICS 484): 26% 70% of ground and water transport ticket agents, cargo service representatives and related clerks work all year, while 30% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 42% compared to 53% for all occupations Women: 57% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 17% compared to 10% for all occupations high school diploma or equivalent: 42% compared to 28% for all occupations apprenticeship or trades certificate or diploma: 17% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: n/a bachelor's degree: 17% compared to 21% for all occupations university certificate, degree or diploma above bachelor level: n/a

Limited

Outlook

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Immigration Pathways

TEER 4 occupations typically require a high school diploma and on-the-job training. Not eligible for Express Entry but may qualify through provincial programs.

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Provincial Nominee Programs

infoMay require additional criteria
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Atlantic Immigration Program

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Rural & Northern Immigration Pilot

infoMay require additional criteria

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Top Companies Hiring

Organizations with the most NOC 64313 openings right now.

ATB Financia

ATB Financial

2 active roles · Edmonton, AB · Camrose, AB

TravelBrands

TravelBrands

2 active roles · Montreal, QC

Vail Resorts

Vail Resorts

2 active roles · Whistler, BC

Bartle & Gib

Bartle & Gibson

2 active roles · Salmon Arm, BC · Nanaimo, BC

Fasken

Fasken

1 active role · Montreal, QC

Internationa

International SOS

1 active role

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