Supervisors, library, correspondence and related information workers
Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14.110), Library assistants and clerks (14.300), and Correspondence, publication and regulatory clerks (14.301).
Good
Market Demand
TEER 2
Skill Level
AB, QC, ON
Top Provinces
What They Do
- Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
- Train workers in job duties and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Qualifications
- checkCompletion of secondary school is required.
- checkCompletion of college courses related to area supervised may be required.
- checkExperience in the clerical occupation supervised is usually required.
Market Outlook by Province
Alberta
The employment outlook will be Good for supervisors, library, correspondence and related information workers (NOC 12012) in Alberta for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Several positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about supervisors, library, correspondence and related information workers in Alberta: Approximately 400 people worked in this occupation in May 2021. Supervisors, library, correspondence and related information workers mainly work in the following sectors: Federal government public administration (NAICS 911): 77% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 71% compared to 80% for all occupationsPart-time workers: 28% compared to 20% for all occupations44% of supervisors, library, correspondence and related information workers work all year, while 56% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 35 weeks compared to 42 weeks for all occupations.The gender distribution of people in this occupation is: Men: 32% compared to 53% for all occupations Women: 68% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 10% for all occupations high school diploma or equivalent: 28% compared to 28% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 13% for all occupations college certificate or diploma or university certificate below bachelor's: 23% compared to 19% for all occupations bachelor's degree: 28% compared to 21% for all occupations university certificate, degree or diploma above bachelor level: 14% compared to 9% for all occupations
Good
Outlook
Quebec
The employment outlook will be Moderate for supervisors, library, correspondence and related information workers (NOC 12012) in Quebec for the 2025-2027 period.The following factors contributed to this outlook:Employment is expected to remain relatively stable.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about supervisors, library, correspondence and related information workers in Quebec: Approximately 450 people worked in this occupation in May 2021. Supervisors, library, correspondence and related information workers mainly work in the following sectors: Federal government public administration (NAICS 911): 46%Provincial and territorial public administration (NAICS 912): 13%Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 8%Other professional, scientific and technical services (NAICS 5414, 5416-5419): 7%Information and cultural industries (NAICS 51): 6% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 77% compared to 82% for all occupationsPart-time workers: 23% compared to 18% for all occupations69% of supervisors, library, correspondence and related information workers work all year, while 31% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.Less than 5% of supervisors, library, correspondence and related information workers are self-employed compared to an average of 12% for all occupations.The gender distribution of people in this occupation is: Men: 48% compared to 52% for all occupations Women: 52% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 12% for all occupations high school diploma or equivalent: 14% compared to 19% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 19% for all occupations college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations bachelor's degree: 34% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: 18% compared to 11% for all occupations
Moderate
Outlook
Ontario
The employment outlook will be Moderate for supervisors, library, correspondence and related information workers (NOC 12012) in Ontario for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.Several positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about supervisors, library, correspondence and related information workers in Ontario: Approximately 1,150 people worked in this occupation in May 2021. Supervisors, library, correspondence and related information workers mainly work in the following sectors: Federal government public administration (NAICS 911): 69%Information and cultural industries (NAICS 51): 8% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 79% compared to 81% for all occupationsPart-time workers: 21% compared to 19% for all occupations59% of supervisors, library, correspondence and related information workers work all year, while 41% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 39 weeks compared to 43 weeks for all occupations.The gender distribution of people in this occupation is: Men: 37% compared to 52% for all occupations Women: 63% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: less than 5% compared to 9% for all occupations high school diploma or equivalent: 16% compared to 25% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations college certificate or diploma or university certificate below bachelor's: 30% compared to 22% for all occupations bachelor's degree: 30% compared to 24% for all occupations university certificate, degree or diploma above bachelor level: 18% compared to 13% for all occupations
Moderate
Outlook
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Immigration Pathways
TEER 2 occupations require college education or apprenticeship training and qualify for Express Entry under the Federal Skilled Worker Program.
Express Entry (FSW)
Canadian Experience Class
Provincial Nominee Programs
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Top Companies Hiring
Organizations with the most NOC 12012 openings right now.
Kwantlen Polytechnic University
1 active role · Surrey, BC
Seaspan
1 active role · North Vancouver, BC
Flexport
1 active role · Toronto, ON
Dane Street
1 active role
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Search Supervisors, library, correspondence and related information workersarrow_forwardCore Competencies
Coordinating
to ensure work processes are organized and efficient and to help avoid overlaps, delays and gaps in work
Monitoring
to assess the performance of team members and to help in providing constructive feedback, recognizing achievements and addressing areas where improvement is needed
Written Comprehension
to read and understand various documents, including reports, correspondence, policies and procedures
Verbal Ability and Speech Clarity
to ensure communication is clear and understood, reducing the likelihood of misunderstandings when relaying instructions to their team
Leadership
to guide team members while ensuring that tasks are completed efficiently and to a high standard
Knowledge in Library, Conservation, and Heritage
to understand conservation techniques to effectively manage collections, including books, documents and other materials
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