NOC 62020 · TEER Level 2

Food service supervisors

Food service supervisors supervise, direct and coordinate the activities of workers who prepare, portion and serve food.

Also known as:cafeteria supervisorcanteen supervisorcatering supervisorCustomer Service ManagerCustomer Service Supervisorfood assembly supervisorBanquet CaptainBanquet SupervisorBar ManagerBartender ManagerCafeteria ManagerCafeteria SupervisorCanteen ManagerCocktail Lounge Manager
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Good

Market Demand

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TEER 2

Skill Level

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NS, PE, SK

Top Provinces

What They Do

  • Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food
  • Estimate and order ingredients and supplies required for meal preparation
  • Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers
  • Establish work schedules and procedures
  • Maintain records of stock, repairs, sales and wastage
  • Train staff in job duties, and sanitation and safety procedures
  • Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients
  • Ensure that food and service meet quality control standards
  • May participate in the selection of food service staff and assist in the development of policies, procedures and budgets
  • May plan cafeteria menus and determine related food and labour costs.

Qualifications

  • checkCompletion of a community college program in food service administration, hotel and restaurant management or related discipline orseveral years of experience in food preparation or service are required.
  • checkCompletion of secondary school is usually required.

Market Outlook by Province

NS

Nova Scotia

The employment outlook will be Good for food service supervisors (NOC 62020) in Nova Scotia for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.A moderate number of positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.High employee turnover in this occupation could lead to additional employment opportunities.Vacancies in this occupation are often filled through internal promotions. However, due to the shortage of workers in the food services industry, public job postings have become more common. Some employers are willing to hire new employees in a lower occupation, such as server or food counter attendant, with the intention of training for a supervisor role. Opportunities are abundant throughout the province, though hours may be part-time or irregular.Here are some key facts about food service supervisors in Nova Scotia: Approximately 3,550 people work in this occupation. Food service supervisors mainly work in the following sectors: Food services and drinking places (NAICS 722): 81% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 85% compared to 82% for all occupationsPart-time workers: 15% compared to 18% for all occupations55% of food service supervisors work all year, while 45% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 42 weeks for all occupations.Less than 5% of food service supervisors are self-employed compared to an average of 11% for all occupations.The gender distribution of people in this occupation is: Men: 42% compared to 51% for all occupations Women: 57% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 7% compared to 10% for all occupations high school diploma or equivalent: 30% compared to 27% for all occupations apprenticeship or trades certificate or diploma: 7% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 35% compared to 22% for all occupations bachelor's degree: 16% compared to 20% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations

Good

Outlook

PE

Prince Edward Island

The employment outlook will be Good for food service supervisors (NOC 62020) in Prince Edward Island for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.High employee turnover in this occupation could lead to additional employment opportunities.Here are some key facts about food service supervisors in Prince Edward Island: Approximately 350 people work in this occupation. Food service supervisors mainly work in the following sectors: Food services and drinking places (NAICS 722): 88% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 91% compared to 84% for all occupationsPart-time workers: 9% compared to 16% for all occupations56% of food service supervisors work all year, while 43% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 41 weeks for all occupations.The gender distribution of people in this occupation is: Men: 37% compared to 51% for all occupations Women: 63% compared to 49% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 7% compared to 11% for all occupations high school diploma or equivalent: 34% compared to 28% for all occupations apprenticeship or trades certificate or diploma: less than 5% compared to 11% for all occupations college certificate or diploma or university certificate below bachelor's: 33% compared to 25% for all occupations bachelor's degree: 21% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

Good

Outlook

SK

Saskatchewan

The employment outlook will be Moderate for food service supervisors (NOC 62020) in Saskatchewan for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a moderate number of new positions.Not many positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Labour shortages and above average turnover rates may improve job opportunities for this occupation in the near term.With many restaurants typically sourcing 30 to 35 per cent of their products from the States, tariffs may impact already thin profit margins of restaurant operators and limit hiring opportunities for this occupation.Ongoing trade uncertainty is weakening consumer and business confidence and slowing hiring as firms delay investment. Combined with subdued consumer sentiment, slower population growth, and weaker income gains are expected to dampen consumer spending.Here are some key facts about food service supervisors in Saskatchewan: Approximately 2,250 people work in this occupation. Food service supervisors mainly work in the following sectors: Food services and drinking places (NAICS 722): 79% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 88% compared to 81% for all occupationsPart-time workers: 12% compared to 19% for all occupations61% of food service supervisors work all year, while 39% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.Less than 5% of food service supervisors are self-employed compared to an average of 16% for all occupations.The gender distribution of people in this occupation is: Men: 45% compared to 53% for all occupations Women: 55% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 5% compared to 11% for all occupations high school diploma or equivalent: 28% compared to 33% for all occupations apprenticeship or trades certificate or diploma: 8% compared to 15% for all occupations college certificate or diploma or university certificate below bachelor's: 26% compared to 17% for all occupations bachelor's degree: 24% compared to 18% for all occupations university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations

Moderate

Outlook

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Immigration Pathways

TEER 2 occupations require college education or apprenticeship training and qualify for Express Entry under the Federal Skilled Worker Program.

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Express Entry (FSW)

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Canadian Experience Class

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Provincial Nominee Programs

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Top Companies Hiring

Organizations with the most NOC 62020 openings right now.

Aramark

Aramark

8 active roles · Kleinburg, ON · Winnipeg, MB

A&W Canada

A&W Canada

7 active roles · Richmond Hill, ON · Oromocto, NB

Sodexo Canad

Sodexo Canada Ltd

6 active roles · Aurora, ON · Kingston, ON

Compass Grou

Compass Group Careers

5 active roles · Toronto, ON · Ottawa, ON

Tim Hortons

Tim Hortons

5 active roles · Vaughan, ON · Toronto, ON

Northland Pr

Northland Properties

5 active roles · Calgary, AB · Mississauga, ON

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Core Competencies

Time Management

to coordinate the timing of food preparation, cooking and serving so orders are completed promptly and efficiently, especially during peak hours

Monitoring

to oversee food preparations by staff to ensure items are cooked to safe temperatures and sanitation procedures are followed

Verbal Ability and Speech Clarity

to communicate instructions to workers to avoid misunderstandings or errors in food preparation, service or safety violations

Problem Identification

to quickly recognize issues that can affect the efficiency and quality of food service operations

Stress Tolerance

to tolerate and manage stress to remain calm, make quick decisions and maintain control over operations, ensuring service runs smoothly

Knowledge in Client Service

to understand principles in client services to address clients concerns, handle complaints and train employees for customer interactions

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