Managers in customer and personal services
Managers in customer and personal services include managers of establishments that provide services such as dry cleaning, hairdressing or residential cleaning. This unit group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Good
Market Demand
TEER 0
Skill Level
SK, NB, QC
Top Provinces
What They Do
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
Qualifications
- checkA college diploma or vocational certificate in the subject of instruction may be required.
- checkOne to three years of experience in the service being offered are usually required.
- checkCompletion of secondary school is usually required.
Market Outlook by Province
Saskatchewan
The employment outlook will be Good for managers in customer and personal services (NOC 60040) in Saskatchewan for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Several positions will become available due to retirements.Here are some key facts about managers in customer and personal services in Saskatchewan: Approximately 900 people worked in this occupation in May 2021. Managers in customer and personal services mainly work in the following sectors: Personal and laundry services (NAICS 812): 40%Management and administrative services (NAICS 55, 56): 23%Repair and maintenance (NAICS 811): 9%Information and cultural industries (NAICS 51): 8% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 79% compared to 81% for all occupationsPart-time workers: 21% compared to 19% for all occupations61% of managers in customer and personal services work all year, while 39% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.54% of managers in customer and personal services are self-employed compared to an average of 16% for all occupations.The gender distribution of people in this occupation is: Men: 44% compared to 53% for all occupations Women: 56% compared to 47% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 9% compared to 11% for all occupations high school diploma or equivalent: 42% compared to 33% for all occupations apprenticeship or trades certificate or diploma: 17% compared to 15% for all occupations college certificate or diploma or university certificate below bachelor's: 13% compared to 17% for all occupations bachelor's degree: 15% compared to 18% for all occupations university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
Good
Outlook
New Brunswick
The employment outlook will be Good for managers in customer and personal services (NOC 60040) in New Brunswick for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to several new positions.Several positions will become available due to retirements.There are a moderate number of unemployed workers with recent experience in this occupation.Here are some key facts about managers in customer and personal services in New Brunswick: Approximately 500 people worked in this occupation in May 2021. Managers in customer and personal services mainly work in the following sectors: Personal and laundry services (NAICS 812): 45%Other management and administrative services (NAICS 55, 56 except 5614): 25%Arts, entertainment and recreation (NAICS 71): 6% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 86% compared to 84% for all occupationsPart-time workers: 14% compared to 16% for all occupations66% of managers in customer and personal services work all year, while 34% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.48% of managers in customer and personal services are self-employed compared to an average of 10% for all occupations.The gender distribution of people in this occupation is: Men: 48% compared to 52% for all occupations Women: 52% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 7% compared to 11% for all occupations high school diploma or equivalent: 39% compared to 30% for all occupations apprenticeship or trades certificate or diploma: 20% compared to 12% for all occupations college certificate or diploma or university certificate below bachelor's: 22% compared to 23% for all occupations bachelor's degree: 7% compared to 16% for all occupations university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations
Good
Outlook
Quebec
The employment outlook will be Good for managers in customer and personal services (NOC 60040) in Quebec for the 2025-2027 period.The following factors contributed to this outlook:Employment growth will lead to a few new positions.Several positions will become available due to retirements.There are a small number of unemployed workers with recent experience in this occupation.Here are some key facts about managers in customer and personal services in Quebec: Approximately 4,700 people work in this occupation. Managers in customer and personal services mainly work in the following sectors: Personal and laundry services (NAICS 812): 35%Management and administrative services (NAICS 55, 56): 16%Arts, entertainment and recreation (NAICS 71): 15%Other schools and instruction (NAICS 6115-6117): 13% The distribution of full-time and part-time workers in this occupation is:Full-time workers: 85% compared to 82% for all occupationsPart-time workers: 15% compared to 18% for all occupations50% of managers in customer and personal services work all year, while 50% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 40 weeks compared to 43 weeks for all occupations.44% of managers in customer and personal services are self-employed compared to an average of 12% for all occupations.The gender distribution of people in this occupation is: Men: 44% compared to 52% for all occupations Women: 56% compared to 48% for all occupations The educational attainment of workers in this occupation is: no high school diploma: 8% compared to 12% for all occupations high school diploma or equivalent: 24% compared to 19% for all occupations apprenticeship or trades certificate or diploma: 27% compared to 19% for all occupations college certificate or diploma or university certificate below bachelor's: 22% compared to 22% for all occupations bachelor's degree: 14% compared to 17% for all occupations university certificate, degree or diploma above bachelor level: 5% compared to 11% for all occupations
Good
Outlook
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Immigration Pathways
TEER 0 occupations are senior management roles that qualify for Express Entry under the Federal Skilled Worker Program.
Express Entry (FSW)
Provincial Nominee Programs
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Top Companies Hiring
Organizations with the most NOC 60040 openings right now.
Lush
3 active roles · Winnipeg, MB · Saskatoon, SK
Cornerstone Co-op
1 active role · Sunnyside, MB
ApexShine Cleaning
1 active role · Tiny, ON
BGIS
1 active role · Brampton, ON
MedSpa Partners
1 active role · Abbotsford, BC
PetSmart
1 active role · Ottawa, ON
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Search Managers in customer and personal servicesarrow_forwardCore Competencies
Management of Material Resources
to control costs by ensuring materials are used efficiently and waste is limited
Monitoring
to monitor employee performance to provide constructive feedback, recognize achievements and identify areas for development
Categorization Flexibility and Information Ordering
to adapt management strategies and processes to the unique needs of each services
Deductive Reasoning
to identify the cause of operational inefficiencies or customer complaints by drawing logical conclusions based on available evidence
Collaboration
to ensure customer interactions, operational processes and marketing work seamlessly together to deliver a cohesive customer experience
Knowledge in Business Management
to understand business management principles to develop and implement goals, plan budgets and identify opportunities for expansion or improvement for personal or customer services
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